Last Update: January 1, 2025

The Healing Haven LLC DBA Healing Haven (collectively “Company”, “we”, “us” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website thehealinghaven.net (the “Site”) and opt-in to receive SMS messages from us.

By using our Site, you consent to the data practices described in this Privacy Policy. If you do not agree, please do not use the Site.

       1. Information We Collect
We may collect personal information directly from you, automatically through your use of the Site or by contacting us through phone or other methods. This may include:

• Personal Information: Name, email address, phone number, consent to send SMS messages, and any other information you provide via forms or through contacting us by phone.
• Usage Data: IP address, browser type, device type, pages visited, and time spent on our Site.
• Cookies and Tracking Technologies: We use cookies to enhance user experience and analyze Site usage. 

Information That You Provide Voluntarily

We may collect Personal Identifying Information (PII) which you submit voluntarily to us. We collect this information directly from you when you provide it to us, such as, for example, when you provide the information:

• On the Website contact forms.
• When you submit it to us, such as when you call us directly or send us your resume. 

Non-Personally Identifiable Information Collected Automatically

We use cookies to collect and provide information to Google Analytics and WordPress certain anonymized information about your equipment, browsing actions, and patterns, when you navigate through and interact with our Website, including, for example, the following types of non-personally identifiable information:

• Details regarding your visit(s) to the Website (e.g., pages visited),
• Browser information (e.g., browser name, viewport or viewing pane); and
• User information (e.g., language).

Google does not identify individual users or associate your anonymized IP address with any other data held by Google. For information regarding how Google uses data when you use our site, see www.google.com/policies/privacy/partners.

By utilizing this Website, you consent to the use of such automatic data collection techniques (e.g., browser cookies). Browser cookies are small files placed on the hard drive of your computer. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. Please note that if you turn cookies off, some of the features that make your site experience more efficient may not function properly.

        2. How We Use Your Information
We use your information for purposes such as:

• Providing, maintaining, and improving our services.
• Responding to your inquiries and customer service requests. For example, when you complete and submit the Contact Us form, we only use that information to respond to your inquiry. By submitting this information to us, you consent to our use of the information to respond to your request, including sending SMS messages you’ve opted-in to receive. If you complete and submit the Contact Us form for information about a particular service, we will use the information you submit to provide you with that information.
• To our contractors and/or vendors, but only for the reason(s) for which you submitted the information to our Website. These contractors and/or vendors are bound by contractual obligations to keep PII confidential and only use it for the purpose for which we disclose it to them.
• We may use the anonymized information we collect through cookies (e.g., anonymized web browser, operating systems, pages visited) to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
• Ensuring website security and fraud prevention.

       3. How We Share Your Information
We do not sell your personal information. SMS opt in and Phone numbers collected for Communications purposes will not be shared with Third parties and affiliates for Marketing.  However, we may share other information provided with:

• Service Providers: Third-party vendors that assist in business operations.
• Legal Requirements: If required by law, court order, or governmental authority.
• Business Transfers: In case of a merger, sale, or acquisition.

        4. Your Rights and Choices
Depending on your location, you may have the right to:

• Access, update, or delete your personal information.
• Opt out of SMS messages and marketing communications.
• Restrict or object to data processing.

To exercise these rights, contact us at info@thehealinghaven.net

To opt out from receiving SMS messages, reply ‘STOP’ to any message you receive from us, or contact us at info@thehealinghaven.net to request removal from our messaging list.

       5. Data Security and Protection of Information
We take reasonable steps to protect your personal information, but no online transmission is 100% secure. We have implemented physical, technical, and administrative safeguards to protect the security of the PII that you submit to us through our Website from accidental loss and unauthorized access, use, alteration, and disclosure.

The security of the information we collect about you also depends on you. The transmission of information via the Internet is not completely secure. We cannot guarantee the security of your PII when it is being transmitted to the Websites. Any information which you transmit to the Websites is at your own risk. We are not responsible for circumvention of any privacy setting or security measures contained on the Website.

       6. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Additionally, third-party websites may link to our Website. This Privacy Policy does not apply to the privacy practices of any third-party website that may be linked to our Website. We therefore have no responsibility or liability for the content and activities of these linked sites.

        7. How We Respond to “Do Not Track” Signals

We do not track our visitors over time and across third-party websites. As a result, we do not respond to Do Not Track signals.

        8. Cookies and Tracking Technologies
For details on how we use cookies, please see our Cookie Policy here.

        9. Children Under the age of 18

We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.

       10. Health Insurance Portability and Accountability Act (HIPAA)

To the extent that any of the information we collect on our Website constitutes Protected Health Information (“PHI”) under HIPAA, we will comply with the requirements of HIPAA and its implementing regulations. Please see our Notice of Privacy Practices: HERE, for further information. The Notice of Privacy Practices will apply with respect to the use and disclosure of PHI to the extent that there is a difference between this Privacy Policy and our Notice of Privacy Practices.

       11. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date.

       12. Questions or Comments Regarding Our Privacy Policy and Practices

If you have any questions or comments regarding this Privacy Policy, or would like to request access to, correction of, or deletion of any PII that you have provided to us, please contact us as follows. We may not accommodate a request to change or delete information if we believe the change or deletion would violate any law or legal requirement or cause the information to be incorrect.

The Healing Haven LLC
30701 Barrington St., Suite 150
Madison Heights, MI 48071

ATTN: VP of Marketing
Phone: 248-965-3916
Email: info@thehealinghaven.net